Our Helpdesk is here to help you
Who is better to call than the very team that developed your solution, the people that know the solutions inside-out. When you call the Pronestor Helpdesk, you’ll be put through to a genuine expert, right here where the software was written.
Call us between 08:00 – 17:00 Central European Time, and we’ll be able to assist you.
Alternatively, you can drop us an email with an outline of your issue, and we’ll call you back. Don’t forget to include your contact details at [email protected]
Or, if you have a local partner, they’ve been fully trained directly by us so, if it’s more convenient contact them instead.
If you need technical information or guidance regarding your Pronestor Planner installation, configuration or simple user guides please go to our help center.
If you need technical information or guidance regarding your Pronestor Visitor installation or simple user guides please go to our help center.
If you need technical information or guidance regarding your Pronestor Display installation, configuration, kiosk browser or simple user guides please go to our help center.
When you purchase Pronestor Planner, Pronestor Visitor, Pronestor Display or maybe the whole Pronestor Suite there is a greater implementation process ahead.
At Pronestor we value a smooth customer engaging implementation process. You’ll find we’re remarkably upfront and easy to deal with, too.
An implementation project manager is assigned to your project and will guide you smoothly through the installation and configuration process and secure successful implementation.
Your own dedicated support team
You’re never alone with Pronestor. Every client is allocated a dedicated account manager that will become familiar with the way your organization operates, your current requirements and aspirations.
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